Description:
Illuminate your style with the Celestial Spark , a dazzling tribute to the brilliance of the night sky. Crafted from premium silver with rhodium plating, these elegant star-shaped studs exude celestial charm. Each stud is adorned with five shimmering zircon stones, precisely embedded to enhance their radiant glow.
Designed with CAD CAM precision, these ear studs offer a sleek, modern aesthetic while maintaining a timeless appeal. Perfect for everyday wear or special occasions, the Celestial Spark adds a touch of cosmic brilliance to your jewellery collection.
🛍 Orders & Payments
1. How can I place an order?
Simply browse our collection, add your favourite items to the cart, and proceed to checkout. Follow the steps to complete your order securely.
2. What payment methods do you accept?
We accept all major credit/debit cards, bank transfers, and Cash on Delivery (COD) (if applicable in your region).
3. Can I modify or cancel my order after placing it?
Orders can only be modified or cancelled within 24 hours of placement. Please contact our support team immediately for any changes.
🚚 Shipping & Delivery
4. Do you offer international shipping?
Yes! We ship to Pakistan and internationally. Shipping rates and delivery times vary by location.
5. How long will it take to receive my order?
- Pakistan: 3-5 business days
- International: 7-14 business days
6. How can I track my order?
Once your order is shipped, we’ll send you a tracking link via email/SMS. You can use this link to monitor your package’s journey.
📦 Returns & Exchanges
7. What is your return policy?
We accept returns and exchanges within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging.
8. How do I request a return or exchange?
Contact our support team with your order number and reason for return. We’ll guide you through the process.
9. Do you offer refunds?
Refunds are processed within 7 business days after receiving the returned item. Shipping charges are non-refundable.
💎 Jewellery Care & Quality
10. What materials are used in your jewellery?
Our jewellery is crafted from high-quality alloys, gold/silver plating, zircon stones, and hypoallergenic materials to ensure durability and comfort.
11. How do I take care of my jewellery?
To maintain the shine and longevity of your jewellery:
✔ Keep it away from water, perfumes, and chemicals
✔ Store in a dry, airtight container when not in use
✔ Clean with a soft cloth after wearing
💬 Customer Support
12. How can I contact customer support?
You can reach us via:
📧 Email: sandooqcha@gmail.com
📞 Phone/WhatsApp: [Your Contact Number]
📸 Instagram: [@YourInstagramHandle]
Our team is happy to assist you!
Sandooqcha – Unbox the Sparkle, Wear the Elegance! ✨
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